Shipping

Thank you for choosing XiangAi® Rehabilitation Robotic Gloves. We are committed to providing you with efficient and reliable shipping services. Please review the following details:

Shipping Overview

This page outlines our shipping destinations, delivery times, and fees. Customers are responsible for the shipping cost. We ship 60+ countries, with timelines and costs based on your location.


Shipping Destinations & Costs

United States & Territories

  • Mainland United States 
    • Shipping Days: 2-7 Business Days
    • Shipping Fee: $13.99
  • U.S. Overseas Territories
    • Shipping Days: 7-16 Business Days
    • Shipping Fee: $39.99

European Countries

    • All European Countries
      • Shipping Days: 2-7 Business Days
      • Shipping Fee: $13.99

    North America (Excluding U.S.)

    • Canada
      • Shipping Days: 8-15 Business Days
      • Shipping Fee: $39.99
    • Mexico
      • Shipping Days: 8-12 Business Days
      • Shipping Fee: $39.99

    African Countries

    Country
    Shipping Days
    Shipping Fee
    South Africa
    8-12 Business Days
    $64.99
    Ghana
    13-16 Business Days
    $55.99
    Uganda
    13-16 Business Days
    $55.99
    Angola
    11-13 Business Days
    $47.99
    Nigeria
    13-16 Business Days
    $42.99
    Tanzania
    11-13 Business Days
    $42.99
    Kenya
    13-16 Business Days
    $42.99
    Rwanda
    9-13 Business Days
    $39.99


    Asian Countries

    • United Arab Emirates
      • Shipping Days: 6-10 Business Days
      • Shipping Fee: $19.99
    • Lebanon
      • Shipping Days: 8-12 Business Days
      • Shipping Fee: $39.99

    Oceanian Countries

    • New Zealand
      • Shipping Days: 6-10 Business Days
      • Shipping Fee: $39.99

    South American Countries

    • Ecuador
      • Shipping Days: 10-15 Business Days
      • Shipping Fee: $64.99
    • Venezuela
      • Shipping Days: 2-7 Business Days
      • Shipping Fee: $49.99

    Shipping Logistic

    These are the main logistics services in different countries. If you need information about logistics services in your country or region, please contact us at support@xiang-ai.com.

    • Mainland United States: FedEx
    • U.S. Overseas Territories: YunExpress / 4PX
    • Europe: HDL / DPD
    • International: YunExpress / 4PX

    Important Notes

    • Order Processing Time: 1-3 business days
    • Business Days: Exclude weekends and public holidays. Delivery times are estimates.
    • Customs & Duties: Not included in shipping fees. Recipient is responsible for these charges.
    • Unavailable Destinations: We don’t ship to countries not listed. Contact us at support@xiang-ai.com for assistance.
    • Order Tracking: A tracking number will be sent via email once your order ships.
    • Shipping Issues: Email support@xiang-ai.com with your order number for help.

    Thank you for choosing us. You can always reach out if you need any help. We are here to help.